FAQs

Please Note : Half-Asleep Merch are not responsible for any Customs or additional fees. We are sorry for any inconvenience this may cause.

 

How can I contact you?

Please email us at halfasleepmerch@gmail.com for any queries you may have.

Do you ship to my country?

Yes - we ship worldwide! 

How long will dispatch take?

We aim to get orders dispatched within 1-3 working days but we do occasionally have delays due to filming where dispatch can take up to 7 working days as all orders are packed and dispatched ourselves.

How long will delivery take?

All mail is sent via Royal Mail.

UK delivery should take between 1-5 working days after dispatch.

European delivery should take between 3-5 working days after dispatch.

Rest of World delivery should take between 5-10 working days after dispatch.

Please be aware that due to COVID-19 delays, orders may take an extra few days to arrive. 

Does my Order have Tracking information?

We do not offer Tracking at the moment so we can keep postage as cheap as possible! 

Haven't received a Dispatch email?

Unfortunately some dispatch emails are finding their way into Junk folders, please check your email Junk folders before contacting us regarding dispatch information.

If you're worried about your item or fear it may have got lost, please email us at halfasleepmerch@gmail.com and we'll look into it.